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Find answers about working with Dull.

Frequently asked questions

Tell us your website and the seat you’re trying to fill. We send back a one-page plan: what we’d take over first, how it would run week to week, and what it costs next to a hire. Run the check.

A done-for-you back-office service. We take over a back-office seat, like accounts receivable or office admin, and do the work in your tools, under your rules.

We start the way a new hire would. You show us how the work is done (a checklist, a screen recording or some past examples), give us access to the tools, and set the limits. We begin in shadow mode, where you approve everything, then take the seat over once you’re happy.

Accounts receivable, billing, collections, accounts payable, office admin and data entry. We don’t run payroll, file taxes or move money out of your accounts.

We use only the access you give us and sign a confidentiality agreement before we start. You can remove our access at any time. More on security.

No. We work in the software you already use, like QuickBooks, Xero, Gmail, Outlook and Google Sheets.

Yes. Anything involving money or judgment waits for your approval, and every week you get a short report of what was done.

Yes. Forward bills, forms or requests to a shared inbox and we pick them up from there.

Yes. Anyone you approve can send us requests, and you keep one point of contact on our team.

Run the free back-office check or send us a message. If we’re a fit, we can usually start within a week.

Start with your business

Not sure which seat to hand over first? Run the free check before you talk to us.