Works in your tools
We log in to the software your business already runs on. Nothing new to buy, install or learn.
Hiring for AR, AP or admin? Read this first
Your back office,
Your back office,
handled.
We take repetitive admin work off your hands, without another hire. Done for you, checked by a person, in the tools you already use.
Book a 15-minute call
Free. 15 minutes. You talk to us directly.
Not ready to talk? Get a free back-office check for your business.
The problem
Admin piles up. Hiring takes weeks.
01
The work never stops
Invoices, orders, bills and forms land every day, and every one has to be checked and keyed in by hand.
02
Hiring is slow
Posting the ad, interviewing and training a new clerk takes a month or more, and the backlog grows while the seat sits empty.
03
So it lands on you
The owner, or your best person, ends up doing data entry at night instead of running the business.
Accounts Receivable
Invoices out, cash in
Billing
Same-day invoicing
Collections
Overdue cash, chased
Accounts Payable
Bills checked and lined up
Office Admin
Inbox and calendar, sorted
Data Entry
Records kept current
Instead of hiring
A full seat of work, without the hire.
6
Back-office seats we cover
0
Long-term contracts
The first pilot
Managed data processing.
We extract, validate and enter up to 300 standard records a month into your system, and a person reviews every exception.
1
Extract
We pull the details out of what you already receive: emails, PDFs, scans, purchase orders, web forms and spreadsheets.
2
Validate
Every record is checked against your rules: required fields, formats, totals, duplicates and your customer or product lists.
3
Enter
Clean records go into your system: QuickBooks, your CRM, your order system or a shared spreadsheet.
4
Exceptions reviewed
Anything unclear is set aside, reviewed by a person and sent to you with the reason and the question. Nothing is guessed.
For example:Sales ordersSupplier invoicesIntake formsCRM updatesNew customer setup
Included
- Up to 300 standard records a month
- Extraction, validation and entry, in your own tools
- A person reviews every exception
- A Friday summary: records done, exceptions, anything blocked
- One point of contact on our team
Not included
- Making payments or moving money
- Payroll, tax filings or anything that needs a licence
- Approval decisions, like credit or refunds (we flag them to you)
- Medical records or card numbers
More than 300 records a month? We run the pilot first, then quote for your full volume.
How it works
Dull works like your best hire.
We work inside the tools you already use, follow your process to the letter, and keep going while you run the rest of the business.
Follows your process
We learn how you do things from your checklists and past examples, then do it your way, every time.
Keeps you posted
The work happens in the background. You get a short update, and a nudge only when something needs your call.
Invoices sentReminders chasedPayments matched01
A 15-minute call
Tell us what’s piling up or which seat is empty. We’ll tell you straight whether it fits.
02
You send a sample batch
A handful of real records with the right answers, where they should end up, and the rules you check them by.
03
We run it alongside you, then take it over
You see our output next to yours first. Once you’re happy, we take the work over and report every Friday.
What we cover
Give us a seat to fill.
Get paid without chasing it yourself. We send invoices the day the work is done, match payments as they land, and keep your aging report clean. You get a summary when the week closes.
See which seat fits
Accounts receivable
Sample update
Info
Friday
- Raise invoices for this week’s finished jobs in QuickBooks
- Send them to each client’s billing contact from Gmail
- Match this week’s deposits and update the aging sheet
Sent 23 invoices worth $41,200 and matched 9 payments. Three accounts are past 30 days, and they’re first on Monday’s follow-up list.
See it working
Not a login. Not a seat licence. Just the work, done.
Dull is a service, not software you have to run. On the 15-minute call we show it working on sample records like yours, so you see exactly what you’d get before anything starts.
- Nothing new to learn. We work in your tools; you get a Friday summary.
- A person checks the exceptions. Anything unclear comes to you as a question, never a guess.
- Built around your process. Your rules, your examples, one point of contact.
This week’s AR worklistSample data
| Account | Next step | Balance |
|---|---|---|
| Harbor Freight Co. 47 days | Second reminder sent, call booked Thu | $8,420 |
| Northside Clinic Needs you | Paid $310 under the agreed rate. Bill the gap? | $1,960 |
| Kessler Logistics 32 days | Invoice re-sent to new AP contact | $5,150 |
| Bluewater Supply Paid | Payment matched, account cleared | $0 |
$15,530 open across 3 accounts. One question for you, everything else handled.
Why Dull
Built in a real business first.
“We built Dull to run the back office of our own cleaning company. Invoices go out on time, overdue accounts get chased, and the admin doesn’t land on our desks at night anymore.”
d
Read the story
The Dull teamWe run this for our own company, CleanSL8
“Month to month, no lock-in. If we stop being worth it, you cancel.”
Our promiseNo long-term contract
“One person who knows your business and picks up the phone.”
Your point of contactOne person on our team
“Nothing involving your money or your judgment goes out without your OK.”
ApprovalsYou stay in control
Book a call
Pick a time. We’ll call you.
15 minutes, by phone. Weekdays, 9am to 4pm US Eastern.
See all timesFrequently asked questions
Anything else? Ask on the 15-minute call or send us a message.
No. Dull is a service. We set it up, run it and are accountable for the result. You don’t log in to anything new: you get a Friday summary, and a short list of questions when something needs your call.
Yes. On the 15-minute call we show it working on sample records like yours. The pilot then starts with a sample batch of your real records, and you check our output against yours before we take anything over.
Dull: a small team, with one person as your point of contact. We use our own software and processes so the work is fast and done the same way every time, and a person reviews every exception. Ask us how any of it works and we’ll show you.
Anything that fails a check, like a missing field, a total that doesn’t add up or a duplicate, is set aside and reviewed by a person. If it needs your decision, we ask you before anything is entered. Nothing is guessed.
We only use logins you create for us, with the narrowest access the job needs, and you can remove them at any time. We sign a confidentiality agreement before we touch your systems. Medical records (HIPAA) and card numbers aren’t part of the standard pilot: if your work involves them, tell us on the call and we’ll go through it before anything starts. More on security.
No. We work in the tools you already use, like QuickBooks, Xero, your CRM, Gmail and Google Sheets. You give us access the way you would a new hire.
One document of one agreed type, like an order, an invoice or a form, with the same fields each time (up to about 20). If it can be handled with the same steps every time, it’s standard.
Tell us your website and the seat you’re trying to fill. We look at how your business works and send back a one-page plan: what we’d take over first and how it would run week to week. No card, no contract, no obligation.
Yes. It’s month to month with no long-term contract. If we stop being worth it, you cancel.