How Dull pricing works
One flat monthly fee per process. Month to month. No long-term contract.
Dull charges one flat monthly fee for each process we run, month to month, with no long-term contract. You get a fixed quote on a 15-minute call, and most businesses are live in about a week. The fee covers the work end to end: we extract, validate and enter your records in your own system, and a person reviews every exception.
What’s included
- Up to 300 standard records a month in one process, such as orders, supplier invoices, intake forms or customer invoices.
- Extraction, validation and entry, done in your own tools: QuickBooks, Xero, your CRM, your order system or a shared spreadsheet.
- A person reviews every exception. Anything unclear is sent to you with the reason and the question. Nothing is guessed.
- A Friday summary: records done, exceptions, and anything blocked.
- One point of contact on our team.
- A shadow period first, where you check our output against yours before we take anything over.
What sets the fee
- Volume: how many records a month, and how steady that number is.
- Document types: one kind of order or invoice is simpler than five different layouts from five suppliers.
- Systems: which tools we work in, and how many.
- Exceptions: how often a record needs a person’s judgment before it can go in.
We look at a few of your real examples on the call, then give you one number. If the work doesn’t suit us, we say so on the call rather than quote it.
What counts as a standard record
One document of one agreed type, like an order, an invoice or a form, with the same fields each time (up to about 20). If it can be handled with the same steps every time, it’s standard.
How to get a quote
- Book a 15-minute call. Bring a few example documents if you can.
- Or run the free back-office check: tell us your website and the role you’re hiring for, and we send a one-page plan.
- You get one fixed monthly fee for the process. Nothing starts until you say yes.
What’s not included
- Paying bills, sending payments or moving money. You approve and pay.
- Payroll, tax filings or anything that needs a licence.
- Approval decisions, like credit limits, refunds, write-offs or payment plans. We prepare them; you decide.
- Medical or dental patient records (HIPAA) and card numbers. They aren’t part of the standard pilot: if your work involves them, tell us on the call and we’ll go through what’s needed before anything starts.
- Phone calls with your customers. The pilot works by email and in your systems.
What we need from you
- A login for your system with only the access the job needs. It’s removed at the end.
- About 20 example documents with the correct entries, so we learn your rules.
- Your rules: the “always” and “never” list.
- One named person who answers exception questions.
What a hire costs, for comparison
| If you were hiring | All-in cost of a median hire, per month |
|---|---|
| AR or AP clerk | about $6,030 |
| Data entry clerk | about $4,920 |
| Order entry clerk | about $5,500 |
| Billing specialist | about $5,780 |
| Collections specialist | about $5,600 |
| Administrative assistant | about $5,660 |
All-in cost is the BLS median salary for May 2025 divided by 0.70, since wages are 70.0% of what private employers spend per worker (BLS, June 2026). It leaves out recruiting and training. A full-time hire covers more hours than our pilot, so read the role pages for the honest comparison, or put your own numbers into the empty-seat calculator.
After the first 30 days
Continue monthly, add a second process, or stop. If you have more volume than we agreed, tell us and we’ll quote the change before anything is different on your bill.
Frequently asked questions
A flat monthly fee for each process we run, month to month, with no long-term contract. The fee depends on your volume and systems, so we give you a fixed number on a 15-minute call.
Because the fee depends on how many records you have, how many document types, which systems we work in and how often things need a person's judgment. We'd rather quote you one fixed number after 15 minutes than publish a figure that doesn't fit your work.
No. It's month to month. If we stop being worth it, you cancel.
Not by surprise. If your volume grows past what we agreed, we tell you and quote the change before anything is different on your bill.
Yes. On the 15-minute call we show it working on sample records like yours. The pilot then starts with a sample batch of your real records, and you check our output against yours before we take anything over.
Moving money, payroll, tax filings, approval decisions, medical records (HIPAA), card numbers and phone calls with your customers.